Q. How long will it take to receive my order?
A. Most of our items are made to order, the turn around time is 7-10 business days (Excluding Sat/Sun/ and Holidays) If more time is needed we will contact you in advance.
Q. How often do you add new designs/collections?
A. Very often! Our designer is ALWAYS cooking up new goodies to add to the site. So check back often (or subscribe to our newsletter for new arrival updates)
Q. If a item is listed as SOLD OUT will it be restocked?
A. No 2 items are alike! Once a particular piece is gone, It's gone forever!! We may restock or duplicate a particular design and style but the colors will not be the same...So if you see an item you like,....Hurry up and buy!...LOL:)
Q. Do you take custom orders?
A. Yes! We love custom orders. Would you like to add your special twist to one of our designs? *All custom orders will be based on our designs and aesthetic only* Email us: Rocknremixsales@gmail.com
Q. How do I know what size will work for me?
A. Refer to our sizing chart for a correct fit. If you have a custom sizing request (exp. longer sleeves, shorter skirt..... ) please dont hesitate to LIVE chat with us (blue chat bubble)... We're here to help:)
Q. How can I track my order?
A. You will receive two confirmation emails. Once you place your order, and once your order has been shipped, we will then email your tracking confirmation number from USPS.
Q. How do I use my store credit?
A. Put in your code at checkout, where it asks for your store credit or coupon code.Then click apply, It will automactically deduct from your total or single item amount.
Q. I'm a Blogger and I want to interview Designer Char?
A. We would love to hear from you!...email us:)
Q. Do you accept wholesale orders?
A. Not at this time, we will however in the very near future.... Stay tuned!
Q. Why is Char so FLY?
A. She was born that way 😋 haaaaaaaa #Silly #LiveLoveLaugh
Have a question not listed above....shoot us an email