FAQ'S


Q. Where does the pieces on this site come from?

A. Great question.... All of our pieces on our site are made in Los Angeles and designed EXCLUSIVELY for our RocknRemix customers  by our designer and creator Char Glover.

 

Q. How long will it take to receive my order? 

A. Most of our (Instock) items ships in 2-3 business days. We typically ship Monday- Friday (Excluding Sat/Sun/ and Holidays) If more time is needed we will contact you in advance.

Our Made to order items Ships in 7-10 business days

Pre-Order items ship once the item is back in stock. (You will be notified via email  once we update our inventory with your pre-ordered item) We also list expected shipping date next to all pre-order items in the product description section on our site.

 

 Q. How often do you add new designs/collections?

A. Very often! Our designer is ALWAYS cooking up new goodies to add to the site. So check back often (or subscribe to our newsletter for new arrival updates)

 

Q. If a item is listed as SOLD OUT will it be restocked?

A. Possibly.... We may restock or duplicate a particular design and style. Be sure to signup to our newsletter to be notified FIRST on all our NEW arrivals and restocked items.

 

Q. Do you take custom orders?

A. Yes! We love custom orders. Would you like to add your special twist to one of our designs? *All custom orders will be based on our designs and aesthetic only* Email us: Rocknremixsales@gmail.com Subject line: Custom order

 

Q. How do I know what size will work for me?

A. Refer to our sizing chart  for a correct fit. If you have further sizing questions please don't hesitate to LIVE chat with us (blue chat bubble)... We're here to help:)

 

Q. How can I track my order?

A. You will receive two confirmation emails. Once you place your order, and once your order has been shipped, we will then email your tracking confirmation number from USPS.

 

Q. How do I use my store credit?

A. Put in your code at checkout, where it asks for your store credit or coupon code.Then click apply, It will automatically deduct from your total or  single item amount.

 

Q. I'm a Blogger and I want to interview Designer Char?

A. We would love to hear from you!...email us:)

 

Q. Do you accept wholesale orders?

A. YES! please email us at info@Rocknremixwholesale.com 

 

Q. Why is Char so FLY? 

A. She was born that way 😋 haaaaaaaa #Silly #LiveLoveLaugh 

  

Have a question not listed above....shoot us an email